Find answers to common questions about buying from Merritt & Fryers, deliveries, returns, and trading with us.
Everyone is welcome at Merritt & Fryers. We serve trade professionals, contractors, builders, and DIY enthusiasts. Whether you're working on a large commercial project or a home improvement task, our team is here to help. Simply visit our branches in Skipton or Barnoldswick, shop online, or contact us to discuss your requirements.
With over 90 years of experience, we offer expert advice, competitive prices, and a comprehensive range of building materials and supplies. Our family-run business combines traditional values with modern service, ensuring you receive quality products and reliable support every time. We stock over 20,000 products and provide same-day delivery in our local area.
Yes, we offer reliable delivery services across our local area. Smaller items can be sent by courier, while larger products such as timber, sheet materials, and bulk bags are delivered on our own fleet of vehicles. We offer same-day delivery slots when available. Delivery charges may apply depending on the size and weight of your order, but we will always contact you first to confirm costs and arrange a convenient time.
Absolutely. Our Click & Collect service allows you to order online or over the phone and collect your items from either our Skipton or Barnoldswick branch at a time that suits you. This is a convenient option if you prefer to pick up your materials yourself. Just place your order, and we'll have it ready for collection.
Yes, we aim to make returns as straightforward as possible. If you are not satisfied with a product, please contact our team to discuss your options. Returns are generally accepted on unused items in their original packaging. Specific terms may apply depending on the product type, so please speak with us directly. We're committed to ensuring you're happy with your purchase.
Opening a trade account is simple. Contact us in branch, by phone, or through our website, and our team will guide you through the application process. Trade accounts offer benefits such as competitive pricing, credit terms, and free delivery on qualifying orders. If you wish to close your account, simply get in touch with our accounts team, and they will assist you with the process.
Trading with us is easy. You can visit our branches in person, call us directly, or place orders online. If you have a trade account, you can benefit from account pricing and credit terms. Our knowledgeable team is always available to provide product advice, help with quotes, and ensure your order is delivered on time. We work with trade professionals across the region and are committed to making your projects run smoothly.
If you can't find the answer you're looking for, our friendly team is here to help. Contact us by phone, email, or visit one of our branches in Skipton or Barnoldswick.